In order to prevent frivolous allegations of ‘damage’ while on site, we are reminding you of the importance of taking photos (or videos) of ‘before’ and ‘after’ when you are on job. This can be vitally important to defend the ‘you’ve damaged my fence’ allegation that is coming to you soon. Examples we’ve heard include wonky fences, crumbling walls (‘oh, that’s coming down soon anyway’) and cracked panels on greenhouses. A simple video of the area would ensure there’s no ambiguity later on.
This is also important when you are doing any work near cars, even if they are some distance from the drop zone. A video can take seconds to record and will show the position of any vehicles. It is also really important if you spot anything damaged, such as a car or greenhouse – take a video before you start any work to prove the damage is not down to you.
Photos when you finish a job are also as important for marketing purposes. If you leave a site spotless, it’s great to capture this and helps protects you against any later claims.
If you do accidentally damage something – photograph it, so you can be sure that the repair bill is in proportion to the damage caused. Too often that broken flowerpot becomes smashed patio door, which coincidently needs replacing any way!
Video really will help Kill the Fraud Star.
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