We have just heard the news that FR Jones & Son has gone into administration. Having known some of the family for several years this is really sad. We know they were very much dedicated to customer service and hope everything is resolved in a way that means people don’t lose out. However, we know this will be a very concerning time for people who have orders outstanding, as well as the Jones family themselves.
There is some protection if you have paid for items using credit card as the card provider can be liable. Here you can read further guidance about recovering money when a company fails .
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